Freelance Work Experience
Experience
02/10/2021 - 07/31/2024
Software Engineer
- Engineered network connections and an AI neural network to develop a Digital Twin Metahuman AI, which increased customer retention by 12%.
- Developed websites and web apps utilizing Content Management Systems, which improved click-through rate by 26%.
IT Support Technician
- Resolved network, hardware, and software issues on devices, which increased customer satisfaction by 13%.
- Trained 47 new users on device functionality and safety, which increased customer retention by 4%.